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Transparency is part of how we care. Read the policies and agreements that govern your use of Liyana Healthcare’s services and your relationship with us.

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Terms & Agreements

Terms of Service

The rules and conditions for using our website and services.

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing and using the Liyana Healthcare website and services, you accept and agree to be bound by these Terms of Service. If you do not agree, please discontinue use of our services.

2. Use of Services

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, our services by any third party.

3. Medical Services Disclaimer

Information provided on this website is for general informational purposes and does not constitute medical advice. Always seek the advice of a qualified health provider with any questions regarding a medical condition.

4. Appointments and Bookings

When you book an appointment through our platform, you agree to provide accurate information. Cancellation and rescheduling policies may apply and will be communicated at the time of booking.

5. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Liyana Healthcare and protected by applicable intellectual property laws.

6. Limitation of Liability

To the maximum extent permitted by law, Liyana Healthcare shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

7. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.

8. Contact

For questions about these Terms, contact legal@liyanahealthcare.com.

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Questions about our policies?

Our team is happy to clarify anything in these documents. Reach out and we’ll respond within one business day.

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Liyana Healthcare

A pan-African enterprise integrating advanced healthcare, medical education, research, pharmaceutical distribution, and local manufacturing under one unified digital platform.

+251 904 776 464info@liyanahealthcare.com
Bole Atlas, Addis Ababa
Mon – Fri 8 AM – 8 PM

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Addis Ababa (HQ)

Bole Atlas, Addis Ababa

+251 904 776 464

Hawassa

Main Road, Hawassa

+251 462 123 456

Adama

City Center, Adama

+251 221 112 222

Bahir Dar

Near Lake Tana, Bahir Dar

+251 582 200 000

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